Auto Body Repair & Collision Repair in Carrboro, NC

“Repaired my car two months ago. before repair, I went to several body shops and the price here was the best. After repair (just several days), my car looked very good. It deserves five stars.”

“First class. We are from out of state, so we were skeptical. And picky. Keith & KNS did a great job at a fair price. Excellent service. We could not be more pleased.”

“Keith at KNS really came to the rescue for us. My son at Duke got rear-ended, by fault of the tailgater. The insurance company said it would cost $5,000 to repair, and that his aged car (which still runs like a top) was only worth $$2000, or less. They offered us $2,000 to sign off and go away. No way could we have replaced the car with a 'reliable one' for that price. However, it did have a bent frame, ruined bumper, warped side panel, crushed trunk, etc. After googling a few body shops in the Durham, Raleigh, Chapel Hill area, I phoned Keith at KNS all the way from New Mexico and told him of my kids situation. He promptly sent a tow truck to Durham, had the car towed in, and repaired it like new, including towing, for $1539.38. My son was back on the road within a few days, car is in great shape, and should see him through his last two years at Duke. Needless to say, we plan to settle with the insurance company for more than enough to pay for the repair. Hooray Keith. Hooray KNS. And we did it all by telephone. I hope Keith enjoys the New Mexico salsa that is on its way to Carrboro. Oakley Hadfield, Las Cruces, NM”

“LOVE, LOVE, LOVE this place!!! Keith and his team at KNS are *amazing* - the best you'll find!! I have used them several times - sometimes with insurance, and sometimes without. Makes no difference. They offer the best prices regardless, and they do TOP QUALITY work! Thank you so much Keith and everyone at KNS! -- Jen Johnson”

“KNS automotive worked on my car twice, and each time they did a great job! The first time, the car was done quickly, and they communicated with me throughout the whole process. The second time, they made sure that I was taken care of transportation and insurance wise. They made sure to fight for me. I highly recommend them!”

“5 Stars!”

“Getting my car fixed at KNS was the best decision I could have made. I am a UNC student, on a budget, and was not going through insurance. The owner was very nice and made all the efforts possible to save me the most amount of money possible. My car was returned looking brand new, as if I had just bought it. And it was cleaned inside and outside. It was returned in a timely manner as well. Overall, I would most definitely recommend KNS to anyone!”

“They offer nice price compared to the near bodyshops and good service as they returned me a car like new, which is cleaned inside and out. Keith, the owner is a nice guy.”

“Keith is a great person and runs a top notch shop. Always excellent work at a fair price!”

“5 Stars!”

“The team couldn't be nicer or more helpful from initial estimate to getting all the work done. They knew exactly what my car needed, found parts that were reasonable, worked with my insurance, and did it all in a timely fashion. And they give you back a clean car - interior and exterior - to boot! I'd recommend them to anyone and am currently recommending them to friends. Thanks!”

“Took a car here after a family member had an accident. Keith at KNS is helpful and reasonable, and we've had good experiences with him in the past. In this case he initially underestimated the repair cost and then discovered more internal damage upon closer inspection. This felt a little sloppy, since it changed our decision about whether to repair it, but overall we still had a good experience dealing with him. Because of the circumstances in our case, he was able to waive storage fees that would have usually applied.”

“Really first rate, professional place. I'm very happy with the repairs made to my car. And above and beyond the work performed, it was a pleasure to interact with the owner and with the office manager - great people.”

“I shopped around to 4 places in the area for my repair (side view mirror replacement) and was given quotes of $160 on average for the service alone (not including the part). Some said I would have to wait a day for the service. KNS Automotive did it in about 15 minutes and charged me $35 for service. The staff was also very friendly. Bottom line: I will never go anywhere else again.”

“Best customer service, best auto service, and best prices!”

“Picked our car up yesterday and it is perfect! Price was reasonable, the service awesome. Thank you. Todd”

“I cannot say enough positively about KNS. Keith, the owner, worked entirely around my schedule in allowing me to drop off and pick up my vehicle. He worked with me to find a project that worked with my budget, and stuck to his estimate to the cent. Not only that, he then proceeded to wash and clean my messy car for no charge, such that it looks as good as it has since it was brand new. I would recommend KNS to anyone without reservation.”

“I have a 14 year old car that was crashed into and needed extensive body repairs. The estimates that I had gotten from other auto body shops was more than I wanted to spend on such an old high mileage vehicle but, being a new home owner, I was not in a position to buy a replacement vehicle. Working with Keith, the president, he helped me cherry pick the repairs to keep costs minimal and maximizing the appearance. The results were incredible. I highly recommend KNS Automotive! Thanks Keith!”

“If you are like me, you dread taking your car in for any type of work, including body work. I usually cringe while waiting for the price, which is usually even higher than I'm expecting and the service is subpar. I have an Audi A6 that I wanted to get some body work done, had taken it to another shop in town, and quickly left after the price I was quoted for just a portion of the work. Then, I found out about KNS and read the reviews. I was skeptical, but decided to go for an estimate. I met Keith, who was friendly, honest, and completely different than just about anyone I've met in the car business. I had a number in mind, and Keith blew me away with his quote. I had work to be done on the front and rear bumper, plus some blending on 1 of the quarter panels. Price for all the work was 1/2 of what I was quoted for just the front bumper by another shop. I just picked the car up and the work they did on my car is spectacular. Keith went above and beyond what was quoted, but didn't charge me any extra. It's so rare to meet someone so honest and fair. KNS will be my 'go to' for any future work I need done on any of my vehicles and I couldn't recommend Keith and his business enough. Don't bother with other body shops, head straight to KNS. I can't remember the girls name at the front desk, but she is very friendly and fun to talk to. Everyone there I met treated me great and the turn around was quick!”

“The side of my car was hit while it was parked; this was my first collision (though not my fault), so I was pretty anxious about the process. I took it to KNS automotive due to its fantastic reviews and I'm so glad that I did. They truly earned a 5 star rating. Keith gave me a quick and competitive estimate, described the repair process, helped me correspond with the insurance company, was very flexible with timing, and was very patient and respectful. He finished repairing my car one day early and it seriously looks as good as new (I looked very closely from all angles and I couldn't see any flaws). Keith also guarantees his work for the life of the vehicle, so you know it must be top quality. The final surprise was that they cleaned my car. It was worth driving from Durham to go to KNS Auto Collision. They are absolutely outstanding and I highly recommend them to anyone.”

“I had a wonderful experience at KNS. They fixed my bumper though I was sure it needed to be replaced. Keith, the owner, stuck to his estimate even though he needed extra parts and took extra time on my repair. They even cleaned the inside of my car free of charge. I was very impressed!!”

“5 Stars!”

“Everything about this place was awesome! Amazing service, they finished the work faster than any of the other places said they would, cheapest price (by a 100$) and where other places were wanting to give me refurbished parts they got me a new bumper for the price of the refurbished one. Oh and they washed my car. They have a customer for life!”

“They are amazing! They helped me beyond what I could of asked for. My car looked perfect and it was so fastly done. I recommend them to anyone!”

“I have an older Suburban that had a lot of minor body damage as well as a door with a big dent. I had taken the vehicle initially to another body shop and the cost was much too high relative to the book value of the vehicle. Mr Newman was able to give me a price for the repairs that was much more reasonable, by only treating the affected areas of the vehicle instead of repainting the whole side, and by re-using perfectly good body moldings instead of using new ones. The service is friendly and they work to do right by the customer. My vehicle now looks new (even under the hood, where they cleaned!) and I wish I had done this a long time ago.”

“I have an older Suburban that had a lot of minor body damage as well as a door with a big dent. I had taken the vehicle initially to another body shop and the cost was much too high relative to the book value of the vehicle. Mr Newman was able to give me a price for the repairs that was much more reasonable, by only treating the affected areas of the vehicle instead of repainting the whole side, and by re-using perfectly good body moldings instead of using new ones. The service is friendly and they work to do right by the customer. My vehicle now looks new (even under the hood, where they cleaned!) and I wish I had done this a long time ago.”

“I'm new to the area, and KNS consistently had the best reviews of all the places I looked at. I only needed some minor rust issues taken care of, and they did a fantastic job. They even cleaned my car inside and out! Keith was very knowledgeable and easy to talk to, so I felt comfortable leaving my car in his care. His price was also fair. I will definitely go to KNS the next time I need work on my car :)”

“Amazing Service. I would recommend them to anyone. I had a slightly damaged car, and the turned it around in 4 hours flat for an unbelievably low price. Everyone I spoke to at the shop gave equally high opinions KNS. Work was spotless. Owner and staff were incredibly kind and willing to work with my situation. I live in Cary and go to school at UNC, and my family will be bringing their cars here from now on! Thanks KNS! KNS round 2 - I came back about a year later with a 2012 car. Dealer's price for the damange = $450, KNS price = $220...enough said. Work was spotless and Keith is incredibly kind. Overall great business.”

“Best collision repair place in town. Cheaper than the dealer and great workmanship. Keith even cleaned the inside of the car and also engine. The inside looked brand new after 6 years of use by a family of 5. Thanks Keith for the great work.”

“I just got my 2007 Yaris back from KNS Collision and I'm ecstatic about the repair and service! My car truly has not looked this good since I drove it off the Toyota lot 3 1/2 years ago. Mr. Newman and his crew did a great job of replacing and repairing a badly damaged door, side and bumper, perfectly matching the unusual paint color and -- at no extra charge -- cleaning my dirty, trash- and dog-hair-infested car within an inch of its life. I'm telling all my friends about KNS, as well as anyone else who'll stand still long enough!”

“WOW WOW and WOW!!! I first met Keith about 6 month ago, a neighbor hit my car and I was in need of repair. He gave me an estimate less then half of a 'certified' insurance shop. Granted, the estimate didn't include some of the plastic parts that they were replacing, but in my opinion it wasn't needed. I sold the car as is and didn't get a chance to use his services. However, November came, I was away on business and my wife lost control of the car. The insurance deemed the car as 'totaled'. I didn't have a chance to see the car and was a little nervous, but sent her to Keith so he can take a look at it. He inspected the car and gave a VERY VERY reasonable estimate. Why would insurance total it and Keith said that the car can be fixed? I was skeptical and 500 miles away. My wife ended up going to him a couple of times to confirm his and insurance estimate. He even offered to call the insurance company and tell them that they are full of it (didn't really have to go the extra mile, but offered to do so). We decided to get the car repaired. All I have to do is say WOW!!! I came in the day after the car was repaired, I couldn't believe my eyes. The color matched perfectly (always my biggest fear, I've seen sooo many crappy paint jobs, even by insurance shops), the repairs were excellent, the car looks like new. We are very thankful to Keith and his team. He saved us the car and potentially a lot of money if we were to buy a new car. The car only has 50k miles on it and mechanically in an excellent condition. All those things that insurance company 'warned' about, were looked at and passed by not only Keith, but a mechanic that I've been taking my car to for years. FYI, asked for a windshield quote from Keith, ended up being half price of that given to me by SafeLite. If you don't take the time to read the whole review, know this, GREAT SHOP, GREAT SERVICE EXCELLENT PRICE. Keith, thank you very much.”

“It's my first time to be here. The experience is awesome. My car was hit several weeks ago and KNS was listed by the insurance company. My wife called several shops but KNS was the only one that had component for repair right at that time. Keith, the boss, is extremely nice. I had a great conversation with him while I was waiting for my car rental company to pick me up. Keith is fun and has a great story of his life. Today, two days later, I got my car back. It was washed and cleaned up thoroughly from inside and outside. Keith even helped me fix the scratch on the door, which was not included in the repair. Just as what other reviews said, I would definitely go to KNS next time I need the car service.”

“To keep the review short, I needed to get my driver's side window fixed because my vehicle was broken in to. I've never dealt with insurance before because I'm still in school and Keith not only took care of all of it for me, but also went above and beyond the repairs needed. On top of the replacing my window, he fixed all the dents and scratches on my car (unrelated to the break in), cleaned my engine, washed the car, vacuumed the inside, polished the dash, and had everything back to me super fast. I'm a business major, so I understand the importance of trying to differentiate yourself as a business. There are a million car shops, but KNS goes above and beyond even the best care in order to truly differentiate itself from all other places and that is why I'd recommend them to anyone who reads this review”

“Wonderful team, very attentive to me as a customer and superb service on my vehicle. Even the inside of my car now looks phenomenal! I spent a long time looking for body shops in the area and am so glad I chose this one and not the one my insurance company had recommended. I highly recommend KNS to anyone looking for high quality professional service!”

“Keith and his team are a great crew. I went there the day before starting a new job, and they accommodated me despite their busy schedule. They even cleaned the inside of my car, which was full of weeds from recent gardening work I'd been doing, without charging anything extra. I greatly appreciate their rates, professionalism, and friendliness, I highly recommend KNS Auto!”

“Did some beautiful work repairing some rusted-out spots on my old British car. They really made it look as if it had just left the factory. Amazing. Price was extremely reasonable as well. Fast. Recommended.”

“Excellent work, thorough and incredible attention to detail. Keith and his crew were eager to help, friendly, and accommodating to my busy schedule. The estimate was very fair- they even cleaned the inside of my car, repainted my steering wheel, replaced a burnt out headlight, and called Volvo's service department in order to fix my radio, free of charge. The large dent repair looks good as new and was finished in no time. No cutting corners here-- KNS gets my top recommendation.”

“Got me in at a moment's notice to repair some accident damage, gave a very fair estimate, ended up spending more time than quoted but didn't charge me extra, replaced/fixed a previously broken door handle free of charge, and most importantly did a very thorough and impressive job on the repairs. Keith is a great guy, give him a call for any automotive repair needs.”

“Excellent service! Fixed a minor problem for no charge.”

“Keith and the folks at KNS are super friendly and did a great job on my car. I had been in a pretty bad accident and was worried that my car was totaled /unfixable. The accident was a phantom driver incident, therefore not covered by uninsured driver insurance in NC (be warned, it’s NC law!). As such, even if the car was fixable, I was concerned I would not be able to afford to repair it. Not only did they fix my Toyota RAV4, but their price was great and actually came in below the estimate! Keith went beyond my expectations in terms of finding the most cost effective way to repair the damage while ensuring that the car looked as good as new. KNS comes with the highest possible recommendation.”

“Best service in town!”

“Worked with Keith. Accidentally bumped into my in-laws' new truck. Dented chrome bumper. I'm an idiot. Keith did a fantastic job: was able to obtain the OEM replacement part for the same price as the aftermarket. Turned it around in 2 days (1 to order the part, 1 to replace the dented part). Looks fantastic. Really appreciate it Keith. In-laws happy. I'm relieved.”

“TLDR: I went to two other body shops and got crazy big estimates, I'm assuming they took me for an ass. I went to KNS, got an honest price, and got an awesome result.

I was in a small fender bender and the hood of my car had to be replaced. After getting the car parts in working order I wanted to get the appearance back in order so I asked the car shop for a recommendation. They had someone who worked exclusively for them and his spot in a little shack in Durham. He told me that he would have to buy a completely new hood and paint it before my car would look normal again. He said my price, since I'm a college student, would be 1200 dollars. That's a lot of money for me, so I tried to get a second opinion.

Then I went to Elite Auto Body. When I asked the guy for an estimate, he checked out my car and scribbled down a few notes. Then he started telling me what would need to be done - a new hood, paint, a drop for the paint, new finish, clips to hold the cover in place while they painted, covers for the other parts of the car, masks for the workers while they painted, and on and on for about 15 minutes. His total estimate was 2500.

Then I lucky heard through a Carrboro native that KNS is the place to get car repairs done. I went and checked it out. I was skeptical at first, after two previous estimates I was sure that my repair was going to be at least 1000. They checked out my car. It took two seconds for him to look at the car, tell me it would cost 600 dollars and that it would look like new. No new hood, no run around about bullshit clips and paint masks. I would have my car ready in two days. I picked it up then, and was on my way only having to pay 600. The car looked amazing too.

KNS did amazing work at an honest price. It felt awesome to know that Elite Auto Body wasn't going to coerce me into paying 2500 just to get my hood fixed. KNS is as honest as the day is long, and I won't be going to another spot while I'm in NC. Please please please if you can avoid the shady things other mechanics and body shops are up to and just go to KNS. It's not about tricking you, and in range of body shops that I've seen in and around chapel hill/Carrboro it's really refreshing to see that.”

“Highly recommended. Took my car here twice now, both times after getting an estimate at a different shop. KNS did it for a significantly lower price, and they did an excellent job. They have a dog in the office too which is a nice plus while you're in there.”

“Great experience here. They were highly receptive to my concerns about the car and clearly worked overtime to get my car back to me before Christmas. On top of that, they threw in interior and exterior detailing. Wonderful people!

My car definitely came back looking like new.”

“I own a 2013 BMW 328i. I scraped my front bumper on a wooden railing and the bumper needed to be repainted. I first went to a fine auto repair shop that I had used many years ago The quote I got seemed very high. Since this repair was coming out of my own pocket, I checked for alternatives and found KNS in Carrboro. I got a significantly lower quote from Keith, the owner of KNS. (He had no knowledge of the original quote). He explained in detail the service they would provide, including complete removal of the bumper and the care they would take in re-assembly. So I decided to give them the business. They did a terrific job, happily taking care of a small issue. I cannot tell the repainted bumper from the original paint job. The car was ready when promised and their staff was customer focused, including providing a ride home a short distance away. They saved me a lot of money and I got a first-class job.”

“I have a five year old Tahoe that had a few signs of wear and tear, as any car would after 5+ years of service. After getting a full tune up, tires and fluids at my favorite auto mechanic, Chapel Hill Tire, I told them I wanted to have some cosmetic things addressed, explaining this was 'elective' surgery - i.e. no insurance claim. They recommended KNS, and I spoke with the owner Keith shortly thereafter.

They were just great to work with - and the work they did was flawless. Best of all, they were very reasonable, and when I came to pick it up they had also detailed my car. It looks like new, and I highly recommend KNS to anyone wanting quality work, reasonably priced. Oh, and their entire team is a pleasure to deal with.”

“Keith got me a used part in good condition for 1/4 of the price that Toyota was trying to sell a new one for. No other collision place was willing to do that for me. All of the other prices were unbeatable. I highly recommend KNS to anyone.”

“Our car had a serious front bumper/radiator damage. After calling in several places, we ended up at KNS Auto. They did a great job in replacing parts and repairing what could be salvaged, and went way below the estimates we received at other places.

If we ever find ourselves in need of a car repair, we will surely return to KNS Auto, and will recommend this place to all our friends! Great job guys!”

“I came to KNS because of their highly-rated Yelp reviews and was not disappointed. They did a fabulous job on my truck for an incredible price. I will definitely be back in the future and will recommend to friends and family. Thanks so much KNS!!”

“I would definitely recommend this place. The service and work they did was amazing and quick. I recently ran over a tire on 40 and it tore off my front left liner and damage my bumper alittle, mainly the paint. I took my car to Kns cause of the reviews. The 1st quote I got was with a paint job and more then I wanted to pay. Since the bumper damage wasn't that bad, I asked if I could just get the bumper fix and ignore the paint job which they were able to do. The job they did was amazing, they were able to buff out the paint damage, replace the liner, and fix the left side light (and also change the bulb on the right side light) in a day. The car looks great”

“Someone put a hole in our back bumper in a parking lot with a trailer hitch. Went to KNS because of the good reviews. I'm adding mine. They did a fantastic job at a reasonable price. I was worried that they'd say I needed a new bumper, but no, they fixed it and it looks like new. In addition, we had to go out of state to a wedding in two days, and KNS was able to fix it in time for us to leave. Everyone there was very friendly and professional. Keith, the owner, is a good guy and easy to work with. I highly recommend KNS.”

“The best ever. Keith did everything to help me and made sure my car had the most perfect paint job. He additionally repaired what I thought was irreparable damage to my hood and radiator cage.

I recommend to everyone. Better than the rest and honest.”

“I send people to Keith all of the time when I'm asked for a recommendation - my work puts me in that position occasionally. I have always received rave reviews. I would say this is after 20 or more referrals at this point, so you can consider this 20 five star reviews.
Keith is a very nice person who obviously cares about his work. I've had him do work for me and was always impressed. Plus the car was returned to me much cleaner than I brought it to him. Absolutely the best in town, and his prices are really, really competitive.”

“I managed to bump another driver while trying to make a right turn. Her vehicle was fine and so was she but my Kia's bumper was pushed in and leaking coolant. I got it home fine although the temperature gauge kept going up up up. I found KNS by the usual search engine, reviews...then I perused his website. It was very professional and well written so I gave him a call to set up an estimate. Friendly and knowledgeable, Keith raised the hood and proceeded to look for the damage. The damage was hiding in a less than noticeable spot so he asked permission to take the bumper off to get a proper approximation. After a thorough evaluation, he gave me a fair estimate and I gave him the go ahead. This all occurred on a Friday afternoon. He had the parts ordered for Monday. I had a call from him Wednesday telling me it was all done. When I arrived, he came out and showed me all the work that they had done, down to cleaning the interior, exterior, and engine. He even pointed out how his repair had saved me some money! What I paid was almost exactly what he had prescribed. I would highly recommend them to anyone.”

“I'll start out by saying that I am a car freak, when I had time (pre-kids) I was the guy who detailed with Q-Tips. My wife was driving on I-40 recently and a truck bounced a piece of fencing material out of the back and into the front end of her Prius. Keith and his crew not only fixed the front perfectly but they cleaned the car up so well it looks better than it has in years. I plan on getting them to do some overdue body work on my other cars in the very near future. Great work and great service.”

“Had a fender bender--pretty major. In fact, I thought it was going to run me at least $1k. All previous body work experience to vehicles I own had been done at dealers. So I was a bit apprehensive taking my car anywhere else, but thought what the heck--let's at least get a couple of local quotes before going to the dealer (in Cary; I live in Chapel Hill). Based on yelp and citysearch ratings, and no BBB flags, I went to KNS in Carrboro. Thankfully I did. Not only was Keith (the owner) and his staff extraordinarily friendly, the estimate they gave me was way less than I expected based on previous repairs. They also fit me right in, and went beyond the call of duty by giving my vehicle a free detail--which they say is customary for all their repair jobs. The finished product was excellent--can't tell that anything happened. Paint job was flawless--for pearl paint even. I was most impressed, and will certainly go with KNS again if I ever need to. This shop is truly as good as it gets!!! I highly recommend it.”

“If you are like me, you dread taking your car in for any type of work, including body work. I usually cringe while waiting for the price, which is usually even higher than I'm expecting and the service is subpar. I have an Audi A6 that I wanted to get some body work done, had taken it to another shop in town, and quickly left after the price I was quoted for just a portion of the work. Then, I found out about KNS and read the reviews. I was skeptical, but decided to go for an estimate. I met Keith, who was friendly, honest, and completely different than just about anyone I've met in the car business. I had a number in mind, and Keith blew me away with his quote. I had work to be done on the front and rear bumper, plus some blending on 1 of the quarter panels. Price for all the work was 1/2 of what I was quoted for just the front bumper by another shop. I just picked the car up and the work they did on my car is spectacular. Keith went above and beyond what was quoted, but didn't charge me any extra. It's so rare to meet someone so honest and fair. KNS will be my 'go to' for any future work I need done on any of my vehicles and I couldn't recommend Keith and his business enough. Don't bother with other body shops, head straight to KNS. I can't remember the girls name at the front desk, but she is very friendly and fun to talk to. Everyone there I met treated me great and the turn around was quick!”

“These guys are absolutely perfect. They helped me beyond what I could of imagined. Fixed my car up so fast as well! I recommend them to anyone”

“I was in a minor accident due to bad weather and I asked a co-worker if she knew of a good body shop. She referred me to KNS auto collision in Carrboro. Not only was the staff friendly but I actually spoke and dealt with the owner (Keith Newman) personally. He gave me a quote that was better than the rest I had researched online. My Car was done in a timely fashion and looked like new. Thank you Mr. Newman and the staff at KNS.”